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Home > About OCC > Technology > Faculty - Staff Computing > IT Service Desk  
IT Service Desk

The IT Service Desk is for Faculty and Staff only. 

Please see login help below if you need to, otherwise continue to login.

To submit a ticket you will need to login in to the IT Service Desk.  You will be presented with a Windows Security login that looks like figure 1 below. 

Logging in

The secure addresses (those beginning with https://) will require you to log in. You will want to log in with your OCCNET username and password; these are the same credentials you use to log on to computers on campus. However, you will need to type in the domain name (OCCNET) and a backslash (\) before your username, which is typically your first initial and last name. Here is how user Walt Disney would log in:

USERNAME: occnet\wdisney

PASSWORD: *********