Coast Information Technology (IT)
For questions about...
- Canvas Logins
- Passwords/Accounts
- Okta/MyCoast/OCCPortal
- Classroom Technology
Call: Coast District IT: (714) 438-8111 (M-F)
Email: itservicedesk@cccd.edu
Website: Coast Information Services
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OCC-Instructional Innovation Center (IIC)
For questions about...
- Canvas Course Content
- Canvas File Storage
- Canvas Assignments/Quizzes/Tests
- Canvas Apps/Zoom/Respondus
Call: IIC: 714-432-6888 (M-F, 8-5PM)
- Don't hang up! Leave a Voice Message to create a Help Desk Ticket.
- Sorry, we can't help with Canvas logins or passwords. See: Coast Colleges Information Technology
Website: OCC Knowledge Base
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Canvas by Instructure Global Support
For Canvas-only questions (24/7) (not managed by Orange Coast College)
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Browser Cache
Many online issues, like slow-loading pages, or problems with account access or logins, can be corrected by clearing your browser (Chrome, Firefox, Safari) cache.
Clear cache & cookies - Computer - Google Account Help
How to clear your cache in any browser
Pop-up Blockers
Sometimes pop-up blockers or ad blockers can prevent you from accessing needed content. What are pop-up blockers?
See how to block or allow pop-up blockers in Chrome browser.