Refunds

Enrollment fees, Non-Resident Fees, Material Fees:

100% refund of fees paid at registration for each class dropped by the refund deadline. No refund will be made after the refund deadline. There are no exceptions.

Health Fee, College Service Charge:

100% of the fees paid at registration will be refunded if the student totally withdraws from all classes by the refund deadline for each class. No refund will be made after the refund deadline. There are no exceptions.

Parking Permit:

Return the parking permit (If purchased) in-person or by mail. The Parking Permit must be postmarked or returned to the Enrollment Center (Registration Office) on or before the earliest refund deadline on your official Class Schedule (Web Schedule Bill), which is available via the Registration tab on your MyCoast portal.

​Students must officially withdraw from classes by the refund deadline. Each class may have different deadlines so refer to your Class Schedule (Web Schedule Bill) on your MyCoast portal page and also reference the Dates to Remember to ensure you know the right date for each course. It is the student’s responsibility to officially withdraw from classes and to verify all withdrawals.

An instructor may drop students for non-attendance. Instructors are not responsible for making sure drops are made by the refund deadline. If the student has not been dropped from the class by the instructor, the student is responsible for withdrawing from the class by the refund deadline. Students who are officially enrolled in a class after the refund deadline will not be eligible for a refund. There are no exceptions.

Refunds will be automatically processed every week beginning the first week of registration of the semester in which the fees were paid and each week thereafter until the end of the term. Refunds are not processed during the first two weeks of the fall and spring terms. Official withdrawals made in accordance with the refund policy and by the withdrawal deadline will generate a credit balance on the student account.

​​Online Credit Card Payment Refunds:

Registration fee payments made by credit card through MyCoast portal will be refunded to the same credit card used for payment. Allow 6-10 business days for the refund to post. If the Credit Card used to pay fees is no longer valid, is closed, or lost, it is the student’s responsibility to notify the Enrollment Center once the credit has been posted to the student’s account and prior to the refund being processed. A letter of cancellation is required in order to provide other refund options. 

On Campus Payment Refunds:

Fee payments posted on campus, by cash, check, money order or credit card, will be refunded through BankMobile based the refund preference selection by the student: Direct Deposit to an Existing Account or to a BankMobile Vibe Checking Account.  BankMobile refund preference selection can be made by selecting the BankMobile link on the MyCoast portal homepage. Please see BankMobile's Refund Choices page for more details. 

Important: Payments made using multiple payment methods (online credit card payments and cash, check or money order) during the current registration period will be refunded to the credit card used for online payments.  It is the responsibility of the student to maintain correct and up-to-date address information. Addresses can be updated in MyCoast portal, on Registration. Click on Banner Self Service > Personal Information > Update Personal Contact Information.​

Refunds for fees paid on campus by cash, check or credit card will be processed by BankMobile. For more information about how financial aid disbursements and refunds are processed, please see the the Coast Community College District's BankMobile Information page or visit BankMobile's Refund Choices webpage. Financial aid disbursement and refund dates are also posted on the district website. View our third-party servicer contract for refund management.

Payments made by credit card online via the MyCoast portal will be refunded to the credit card used to make the payment.